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11 July 2024

West Northamptonshire Council has signed a new five-year contract with social care software specialist, System C, to implement its Liquidlogic case management application for adult social care in the region.
The new cloud-based system is due to go live in February 2025, offering an integrated, comprehensive single view of individuals. It will incorporate a person’s GP data and provide residents with the ability to manage their own records through a dedicated customer-facing portal.
Once live, the solution will be used daily by a council workforce of over 500 staff providing complex care and support to over 4,500 residents. More widely it will also be accessed by other users including social care providers, carers, and the voluntary sector. The new case management application will include a fully integrated finance system with the key benefit of streamlining assessment and payment processes. This integration will enable the council to enhance efficiencies and take a proactive approach in managing referrals for individuals requiring adult social care services. For residents, it will provide a dedicated portal where they can manage their account from one simple login, providing improved access for self-managing their records.
“The implementation of System C represents an exciting milestone in our council's digital and technology innovation strategy. This move aligns with our vision to transform West Northamptonshire into a digitally inclusive community, where all residents can conveniently access council services. We chose System C because of the quality of its system and the exemplary standard of data it could provide, with a high level of importance focused on usability and seamless integration with the contract finance system. We wanted a platform that could provide a fully flexible and intuitive solution, and System C demonstrated it could meet that essential need.”Cllr Matt Golby, Cabinet Member for Adult Care, Public Health and Regulatory Services at West Northamptonshire Council
“We’re thrilled to be working with West Northamptonshire Council to support adult social care in the region. We cater to the diverse needs of numerous local government teams and the communities they serve. Understanding the constraints of council budgets, we are committed to developing innovative solutions that empower councils like West Northamptonshire to enable self-management for individuals while offering council staff the flexibility to adapt to local operational methods.Nick Wilson, Chief Executive Officer at System C“Our social care technology provides a holistic view of care records from a single platform, so teams can manage their workload, support vulnerable people and families and deliver statutory services as efficiently as possible. This approach simplifies the work of practitioners, enabling them to deliver enhanced support in a more streamlined way.”
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04 July 2024

Northampton Market is set to return to the historic market square from 20 September, following the area undergoing extensive regeneration to provide a renewed space for residents, businesses, and traders.
Northampton Town Centre is benefiting from ongoing large-scale investment in regeneration through £24 million worth of Government support through the Town's Fund grant. This providing a catalyst for further private sector investment and confidence in the town with more than £140 million being invested into the Four Waterside and Marefair Development and £8 million worth of private funding boosting the adjacent Market Walk scheme as well as significant opportunities and investment bringing the M&S and BHS buildings back to life after their closure. This will benefit residents, attract more visitors, and promote the area as a destination for all, creating a town centre of the future, bringing a better experience and more opportunities to all that want to live, work or spend their leisure time here.
The town is home to one of the longest running outdoor markets in Europe and the reopening of the market from 20 September is a significant milestone in the transformation of the town, and forms part of the phased opening of the regeneration scheme. The wider rejuvenated market square, one of the largest in the UK, is anticipated to be fully open in October.
As part of the extensive refurbishment traders will have access to bespoke, fixed stalls as well as pop up stalls. These modern fixed stalls benefit from electric, water and lighting, can be customised to meet the needs of traders and provide a safe and secure place to store goods. The wider Market Square will be enhanced by the new shoe-inspired water feature, dedicated events space and improved landscaping will create a welcoming destination and drive footfall, and to provide a catalyst for private sector investment into Northampton town centre. These improved facilities are also attracting a number of new businesses and by the time we open we will have an enhanced range of quality products as well as welcoming back the existing, valued market traders.
"The refurbishment of our Market Square is a core part of the significant investment in, and regeneration of Northampton and we are delighted to be able to confirm that the market will reopen at the historic square from 20 September.Cllr Dan Lister, Cabinet Member for Local Economy, Culture and Leisure“It has been fantastic to hear from local business owners and traders who would like to be a part of the reimagined market, which will offer a wide range of high-quality local produce and services. We are delighted to be able to welcome a diverse mix of stalls and traders when we reopen in just a few weeks’ time. Visitors will find an exciting range of goods and services on offer – come and prepare to be surprised. We are always keen to hear from local entrepreneurs who are looking to take the first step and showcase their business at Northampton’s market, so please do reach out if you’ve got an idea you’d like to discuss.
“It is important to recognise the patience of traders and thank them for their support, while throughout the temporary relocation which has enabled us to carry out this vital regeneration and provide them with an enhanced space to trade from. Over the coming weeks we will be working with new and existing traders to ensure that they have everything they need ahead of reopening.
“Stepnell and their development contractors will continue to finalise the project ahead of its full anticipated completion this October.”
If you have a great business or business idea and want to become part of Northampton’s rich heritage – get in touch to register your interest by contacting [email protected]
National developer, STACK, is set to transform the vacant Market Walk shopping centre which sits on the Market Square into a vibrant new leisure, entertainment, and social community hub. This will be a vital part of expanding the night-time economy and amplifying the many reasons to visit the town.
Meanwhile one of the town’s busiest shopping districts, Abington and Fish Street is undergoing extensive refurbishment which will lift the quality of the public spaces through high quality materials, increasing seating and planting, introducing new art and play opportunities along the street, as well as spaces for outdoor dining and community activity. The scheme is well underway and is set to be completed this winter, enhancing the reimagined Market Square.
People across Northampton can continue to visit the market at its temporary location at Commercial Street Car Park before 20 September.
Find out more about Northampton market
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09 July 2024

Northampton East Local Area Partnership (LAP) has partnered with Trilogy Active at Lings Forum Leisure Centre to offer free Junior Memberships to children in the area who might not otherwise have access to them.
The programme delivered by West Northamptonshire Council (WNC) and Trilogy Active will start just before the summer holidays, providing 75 six-month junior memberships.
Three Primary Schools in close proximity to Lings Forum Leisure Centre are participating in the programme including Thorplands Primary, Standens Barn and Lumbertubs, with each school allocating 25 memberships to selected students.
Students will be selected based on means testing for those on free school meals, with the schools selecting the students they feel would benefit most from the programme.
Compared to West Northamptonshire and the national average, East Northampton faces higher levels of total crime and anti-social behaviour, unemployment and unemployment benefit claimants. This programme aims to eliminate the financial barriers to physical activity for local young people, in turn promoting healthier communities.
The impact of the pilot will be monitored and evaluated to understand whether the removal of financial barriers increases physical activity, improves mental health and the wider determinants of health.
The Junior Active Memberships will provide access to either a weekly lesson or club, including swimming, gymnastics or football. The membership will also give the students access to after school buzz clubzz, holiday activities, kids’ screenings at the Forum Cinema, swimming, term time Berzerk active play entry for under 10s, gym use for 11+, off peak racket sports, and roller skating.
“This project is a fantastic opportunity for young people in Northampton to access a wide range of physical activities which they may not have otherwise had access to.Cllr Daniel Lister, Cabinet Member for Local Economy, Culture and Leisure at WNC“Through this exciting partnership project we hope to inspire young people to develop healthy habits, boost mental health and promote overall wellbeing in the community.”
“We are genuinely really pleased to be a part of this important and empowering project. By providing 75 Junior Active Memberships to children across the East of Northampton we are ensuring they have the opportunity to have a weekly swimming, gymnastics or football lesson along with use our swimming pools, our cinema and after school and holiday activities such as roller skating, dodgeball and basketball.John Fletcher, Managing Director of Trilogy Active“We are making this investment of over £26,000 because we are passionate about the physical and emotional wellbeing of children from across the community that we serve. We look forward to welcoming them to our centres and are proud to work in partnership with West Northamptonshire Council on this exciting venture.”
“We are really grateful to have been able to work in partnership with Trilogy Active to provide memberships for some of our pupils.Beth Conroy, Thorplands Primary School Teacher“At our school, we are passionate about ensuring our children receive enriching active opportunities, and being able to offer free Junior Active Memberships certainly achieves that.
“The families I have spoken to have been really grateful too, and the pupils are excited to start their memberships.”
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09 July 2024

A new online resource focused on providing families with a wealth of resources and local service information has been launched today by West Northamptonshire Council (WNC).
The Family Hubs website provides bespoke guidance to cater to the needs of families at every life stage; from conception and pregnancy, through to toddlers, school admissions and the teenage years. It offers a seamless experience, organising information by age range to facilitate easy access to relevant support.
The website provides comprehensive guidance and local service details tailored to meet the specific needs of the local community, whether they’re expecting a child, raising a toddler, or navigating the teenage years.
Currently in its initial phase, the Family Hubs website is set to evolve further with the addition of new features and expanded content over the coming months. WNC are also working closely with community organisations and partners to look at how it can extend this offer across all nine of our Local Area Partnerships (LAPs) in West Northants.
West Northamptonshire Council is committed to continually enhancing this resource to better serve the community, ensuring families have access to up-to-date and pertinent information.
Please do take the time to explore the Family Hubs website and discover the wealth of support available. Visit the Family Hubs in West Northamptonshire here: Family Hubs
“We are pleased to be launching the family hubs which provides an online tool to support families and their children right from the start of planning their pregnancy, through to their teenage years. The dedicated website page provides practical guidance for children of all ages, as well as details of local services to support families. We look forward to working with parents and carers to continue to develop the resources available to ensure they meet the needs of our communities.”Cllr Fiona Baker, Cabinet Member for Children, Families and Education at WNC
This website launch comes as part of a wider project focused on increasing early support and intervention for families and young people. Together with other local organisations, the Council is looking at the early help offer and how this can be strengthened to ensure there is the right, preventative support available including in-person Family Hubs, offering a place in local communities for families and young people to access. The first in-person Family Hub is set to open in Towcester later this year, with other locations in Northampton and Daventry to follow.
Click here for more information and to visit the family hubs webpage.
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08 July 2024

Residents are invited to have their say on West Northamptonshire Council’s (WNC) Draft Tenancy Strategy which sets out the approach that Councils and Registered Providers of Social Housing need to consider when developing their own tenancy policies.
Every UK local authority is required by law to have a tenancy strategy outlining:
- The types of tenancies
- The circumstances that different types of tenancies will be granted
- The length of fixed-term tenancies
- The circumstances where a further tenancy can be granted following a fixed-term let
As well as aligning its objectives to support the Council’s Corporate plan and key housing-related strategies, the draft West Northamptonshire Tenancy Strategy seeks to:
- Set clear expectations of all social registered providers operating across West Northamptonshire in tenancy related matters
- Highlight the Council’s preferred approach to tenancy types offered
- Encourage social housing providers to offer greater tenancy support and tenancy sustainment
- Encourage social rent levels in new build homes
Once adopted, the Tenancy Strategy will replace the existing tenancy strategies currently in place in West Northamptonshire.
West Northamptonshire residents who hold a tenancy with a registered provider (otherwise known as a housing association), local tenant and resident groups, registered providers, and other interested parties and stakeholders are all encouraged to share their views in the survey.
“Our tenants should be involved in shaping the housing services they receive. This consultation provides all interested parties with an opportunity to comment on the draft strategy and take part in decision-making to help shape housing provision in West Northamptonshire.Cllr Rosie Herring, Cabinet Member for Housing“This strategy is about more than just council housing services – we want to work with residents, local partner organisations and groups and the wider community to create and deliver a shared long-term strategy that works for everyone.”
People can take part in the survey by visiting the West Northamptonshire Council consultation hub before midnight on Sunday 18 August.
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