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10 January 2023

You may notice activity involving ambulance staff, as industrial action takes place from 00:01am to 23:59pm on Wednesday 11 December 2023.
It is likely that 999 call handlers will be very busy and NHS 111 call centres will have fewer staff. Longer call response times are expected across the system. As a result, we are urging anyone with non-urgent care needs to first seek medical help from NHS 111 online.
Patients should continue to call 999 in a medical or mental health emergency – when someone is seriously ill or injured, or their life is at risk.
Impacted organisations within Integrated Care Northamptonshire have plans to deal with disruptions, such as industrial action, and have been working in partnership to ensure emergency and urgent services are prioritised.
If you have not been contacted and told otherwise, you are advised to attend appointments as planned. This includes GP appointments, which are not impacted by this industrial action.
There will be fewer ambulances on the roads during industrial action, with the NHS prioritising those with life-threatening needs. As a result, patients whose conditions are not life-threatening are unlikely to get an ambulance on strike days.
For more information about industrial action taking place at East Midlands Ambulance Service (EMAS), please visit the website. For more information on when to call 999 and when to go to A&E, you can visit the NHS UK website.
Frequently Asked Questions
Q: What should people do if they need an ambulance?
A: Patients should only call 999 if there is a risk to life, or if seriously ill or injured. Ambulances will be dispatched where clinically appropriate.
For all other health care needs, support will be available through NHS 111 online or at a local GP surgery or pharmacy.
Q: What is considered an emergency, and will my 999 call be answered?
A: Patients should only call 999 if there is a risk to life, e.g. cardiac arrest, unconscious or catastrophic bleed, or if seriously ill or injured, e.g. stroke or a serious traumatic injury. Ambulances will be dispatched where clinically appropriate.
Q: How many fewer ambulances will you have responding to emergencies in the East Midlands?
A: It is not possible to say how many colleagues will be participating in industrial action as it is a personal decision made on the day of action by individual members of the trade union which has the mandate to strike.
East Midlands Ambulance Service (EMAS) has been working with its local and national trade union representatives to agree exemptions for patients which some GMB members may still attend during the period of industrial action.
Operational teams have been carefully planning with an aim to maximise the number of ambulance staff and volunteers available to respond to patients on the days of industrial action to seek to ensure that we continue to be able to respond to life-threatening or emergency situations.
Q: If the ambulance is taking a long time to arrive, what should I do?
A: It is likely to take longer than normal to get to patients on the day of industrial action because there will be fewer ambulances available.
Emergency response 999 control rooms will carefully assess and prioritise an ambulance response for those who need it most, and this may only be where there is a threat to life.
You may be asked to make your own way to hospital or a medical treatment centre if it is safe to do so.
If you are waiting for an ambulance, please do not call 999 again to ask for an updated estimated time of arrival for an ambulance.
You should only call 999 again if you wish to cancel the ambulance because you are making your own way to hospital, or if the patient’s condition has significantly worsened.
Q: Will my non-emergency patient transport be impacted?
A: Some Non-Emergency Patient Transport Services (NEPTS) staff are members of the GMB union and therefore may take part in industrial action on the planned strike day in Northamptonshire.
NEPTS planning teams have been preparing to minimise the disruption to patients during this period of industrial action.
Patients should expect their booked routine transport to arrive as normal and should attend their appointments as normal, unless contacted directly by the hospital or the ambulance service to inform them of a cancellation.
Throughout this period of industrial action, transport to chemotherapy and kidney dialysis appointments, as well as hospital discharges, will be prioritised to ensure patients continue to receive the life-saving treatments they need.
Any patients with additional questions can contact the NEPTS booking telephone line on 0300 300 34 34.
Q: Do I need to cancel my transport and hospital appointment for the days of industrial action?
A: No. Patients should expect their booked transport to arrive as normal and should attend their appointments as normal, unless contacted directly by the hospital or the ambulance service to inform them of a cancellation.
Q: If staff are already on shift and treating a patient when the industrial action begins, will they just stop working?
A: If delivering patient services, staff must complete the patient call they are on before they are permitted to stand down; this includes in call centres as well as direct patient care.
Q: Will EMAS be receiving support from the military?
A: There are no plans for military support at this time.
Q: Where will the picket lines be held?
A: Picketing is likely to take place at the ambulance stations across the East Midlands where union members who are participating in industrial action are based.
Q: Can members of the public join the picket lines?
A: No – not as part of official picketing.
However, they could be present and exercising their human right of protest despite not being part of the official picket.
The Code of Practice on Picketing states ‘anyone seeking to demonstrate support for those in dispute should keep well away from any picket line so as not to create a risk of a breach of the peace or other criminal being committed on that picket line.’
Q: Can EMAS pay its staff more money and stop the strikes?
A: No. NHS Agenda for Change pay levels are agreed at a national and not at a local level and are therefore negotiated nationally for NHS employees.
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09 January 2023

Do you have a long term health condition which makes you eligible for a free flu jab, but have not yet taken up the offer? Book yours today to protect yourself from flu.
Those who have long-term health conditions are at a higher risk of catching flu and the life-threatening complications that can come with it which frequently lead to hospitalisation. These complications include pneumonia, septic shock, heart, brain or muscle tissue inflammation, or organ failure, such as lung or kidney failure. Sadly, even with hospital treatment these can, and do, lead to death.
Yet there is a clear decline in the uptake of the flu vaccine, with just 47% of our 'at-risk' population receiving their flu vaccination to date.
In addition to fewer people being vaccinated, lack of exposure to respiratory illnesses other than COVID-19 and reduced mixing and movement due to shielding and lockdowns is likely to have had an impact on immunity making us more vulnerable to infections.
Dr Annapurna Sen, Consultant in Health Protection for North and West Northamptonshire Councils says:
“This winter, as expected, we are already seeing a rise in flu and COVID-19 infections and around 49,000 residents within the ‘at risk’ group are still unvaccinated. If you have a long term condition having the flu vaccine, as well as the COVID-19 injection, will protect your immune system and help prevent serious illness and death.
"Its hugely worrying to hear that a high proportion of our hospital intensive care beds are currently occupied by seriously ill flu patients.
"Helping our local NHS is just one reason why those who are classified as clinically at risk should to protect themselves by getting the flu vaccine as a priority, but it is a vitally important one.”
The flu vaccine is free to individuals that are at risk, including those with:
- Respiratory conditions, such as asthma, COPD, bronchitis, or emphysema
- Diabetes
- Heart conditions, such as coronary heart disease or heart failure
- Chronic kidney disease
- Liver disease, such as hepatitis
- Some neurological conditions, including Parkinson’s disease, MND, MS, cerebral palsy and those who have had a stroke
- Spleen problems like sickle cell disease (or if you have had your spleen removed)
- Those who have a BMI of 40 and above
- Weakened immune system due to conditions such as HIV, AIDS, or those who are taking medication such are steroid tablets or undergoing cancer treatment
We are asking all eligible individuals to get their flu jab today if they haven’t taken up the offer of getting it already.
If you have not had an invite from your GP and are in one of these groups – or a loved one you help care for is – call your surgery or visit Find a pharmacy that offers the NHS flu vaccine - NHS - NHS (www.nhs.uk) to find your nearest local pharmacy offering the flu jab today.
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06 January 2023

West Northamptonshire Council (WNC) is investing in Northampton Town’s car parks to improve access and usage for customers.
Work has started to install new ANPR (automatic number plate recognition) parking equipment in the following public car parks in Northampton:
- Grosvenor multi storey
- St Johns multi storey
- St Michaels multi storey
- Commercial Street
- The Ridings
- Upper Mounts
All installations will be complete by the end of January subject to any unexpected issues.
Equipment at St Johns has been installed and is operational, St Michaels is next, then Commercial Street and Grosvenor multi-storey.
Mayorhold multi-storey car park is ageing and in poor condition; these issues are currently being managed but eventually the car park will need major work or replacement.
A decision on whether to install the new equipment in Mayorhold will be taken after members of the council have reviewed options for its future.
The new ANPR technology will simplify the payment and access process for visitors. As you drive in, the cameras will scan your number plate.
You can then pay via the machines or at the barrier upon exit, streamlining the process for visitors. Payment options will include card, cash, chip and pin and contactless payment.
In the coming weeks the council will be launching a parking app for people using these car parks. The app will enable users to pre-register their details and a payment method so they can just come and go as they need without having to visit a pay station.
Blue badge holders will just need to scan the barcode on their badge at the exit barrier, the validity of the badge will automatically be checked, and the barrier will raise. This removes the need for drivers to call and verify the badge manually, ensuring a more seamless process for users.
Cllr Phil Larratt, Cabinet Member for Environment, Transport, Highways and Waste at WNC, said: “We are pleased to be installing new modern technology in Northampton’s car parks. This will enable users to pay much more easily and bring our car parks up to date.
"Our colleagues will be on hand on for the first few days of the ANPR cameras coming into use to provide support for customers. This will also be supported with signage throughout the car parks."
The technology is only being installed in council owned car parks in Northampton at this time. It is possible that the technology will be introduced at Brixworth and Daventry Country Parks in the future.
As part of its focus on improving car parking facilities across West Northamptonshire, the Council is currently redeveloping and enlarging the Sponne Arcade car park in Towcester.
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06 January 2023

Residents are urged to take some simple yet crucial steps to protect themselves, families and friends from an increased risk of flu, COVID-19 and Scarlet Fever currently circulating in communities across Northamptonshire.
Winter illnesses are continuing to spread countywide following the Christmas break, therefore residents are encourage to follow national health guidance help reduce the risk of infection by taking the following steps:
- This may seem obvious, but the simplest, most effective ways to avoid catching and spreading viruses are regular handwashing and covering your nose or mouth when you sneeze or cough. Don’t forget - Catch it, Bin it, Kill it. Wash hands thoroughly with soap using running water then dry them. Sanitising your hands after coughing or sneezing should only be used as a short-term alternative to thoroughly washing your hands.
- Vaccination is the best protection against avoidable illnesses such as Flu or COVID-19 and residents are strongly encouraged to get vaccinated if eligible. Children are eligible for a free flu vaccination including those currently age 2 upwards until the end of primary school age, and secondary school children in years 7 to 9. Find out more information about the child flu vaccine
- If your child is unwell and has a fever, you are advised to keep them at home until the fever has passed and they feel better. During this time your child should avoid attending school, nursery, a childminder or having contact with any other person outside the household.
- If you have a high temperature and do not feel well enough to carry out normal activities, try to stay at home and avoid contact with other people until you no longer have a high temperature (if you had one) or until you no longer feel unwell.
- If you are unwell and have been asked to attend a hospital, GP or dental appointment in person, contact your healthcare provider and let them know about your symptoms before attending. Please do not attend a high-risk setting such as a care home or nursing home until you no longer feel unwell.
- If you need to leave the house while they unwell, national guidance recommends a face covering is worn at all times to help reduce the spread of infections. Find out more advice for people with symptoms of a respiratory infection
If you have a health concern that is not an emergency, please seek advice from NHS 111 in the first instance and consider all options before attending A&E.
For further information on symptoms and advice on the following infections, please click on the links provided:
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05 January 2023

West Northamptonshire Council (WNC) will be marking Holocaust Memorial Day (HMD) on Friday, 27 January to remember the millions of people murdered during the Holocaust under Nazi persecution and in the genocides, which followed in Cambodia, Rwanda, Bosnia and Darfur.
HMD takes place every year on 27 January. This year, the theme is ‘Ordinary People’, which signifies those who are persecuted, oppressed, and murdered in genocide aren’t persecuted because of crimes they’ve committed – they are persecuted simply because they are ordinary people who belong to a particular group.
To mark the day community groups and dignitaries will come together for a ceremony at the Guildhall in Northampton from 1pm to 2:30pm.
The event will commence with the lighting of candles and the laying of flowers in the Courtyard, followed by various speakers including Chairman of WNC Councillor Andre Gonzalez De Savage, WNC Leader Cllr Jonathan Nunn and Daniel Tabor from the Northampton Hebrew Congregation.
There will be performances from Northamptonshire schools and Northamptonshire Music and Performing Arts (NMPAT), as well as a reading of the statement of commitments from the Northamptonshire Youth Forum, followed by refreshments including Challah – a traditional Jewish bread.
“Holocaust Memorial Day offers us a chance not just to remember those who have died in past genocides, but to recognise that the lives of very many people today are still overshadowed by the impact of more recent atrocities across the world.Cllr David Smith, WNC's Cabinet Member for community safety and engagement."I would like to invite and encourage residents to join us in the service of remembrance and reflection, as we pledge to do all in our power to create a safer, better future and remember that prejudice and the language of hatred must be challenged by us all."
The ceremony will be recorded and shared via WNC's Facebook and YouTube channel.
Residents are invited to commemorate the day through a minute of silence at 11am.
Social media users can help spread awareness about Holocaust Memorial Day by using the hashtags #HolocaustMemorialDay, #HMD2023 and #LightTheDarkness.
For more information about HMD please visit the HMD website.
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